Wednesday, February 22, 2017
Presenter: Richard Phillips BAdmin, CPA-CMA, Director Business Transformation
Title: SaskTel’s journey Towards Business Process Management.
Registration site: http://www.cips.ca/EventRegistration#id=10158&cid=834&wid=801
Registration deadline: Friday, Feb. 17th. 5pm
Venue: Delta Regina
Registration & Buffet Lunch: 11:30 am – noon
Presentation: Noon – 1:00 pm
Presentation Overview Description
A sharing of knowledge related to SaskTels journey towards business process management. We will discuss the concept of a Business Process Center of Excellence including the definition of a set of standard processes, architecture, and requirements to facilitate the launch of products and services to the market in a timely and repeatable manner. The audience for this presentation could include project managers, business analysts, solution architects, enterprise architects, project team members, and customer experience advocates.
Richard Phillips, BAdmin CPA-CMA
Through the University of Regina, I have received a Bachelor of Administration degree. Post University I received a Certified Management Designation, now classified as a Chartered Professional Accountant. Past employment experience included Farm Credit Corporation, Crown / Canada Life, Treasury Board Secretariat of Canada, Bayer CropScience and Regina Health District. I have been employed at SaskTel for over 15 years starting in Finance, moving to Customer Services – Sales and now working in Information Systems. I have extensive training and experience related to process management, business architecture, leadership and coaching, change management, financial analysis, business analysis, business consulting and strategic planning.